Returns & Refund Policy

Thank you for shopping at Leapx Electronics. We strive to provide high-quality electronic products and excellent customer service. If you are not completely satisfied with your purchase, please review our return and refund policy below.

1. Return Eligibility

Customers may request a return within 7 days from the date of delivery.

• The product must be unused and in its original condition.
• The product must be returned with all original packaging, accessories, manuals, and invoice.
• The item must not be physically damaged, altered, or tampered with.
• A valid proof of purchase is required.

2. Non-Returnable Products

The following items are not eligible for return or refund:

• Products damaged due to misuse, negligence, or unauthorized repair.
• Products with missing accessories, manuals, packaging, or serial number labels.
• Customized or special-order products.
• Software licenses, digital products, or downloadable items.
• Products marked as non-returnable or clearance sale items.

3. Damaged, Defective, or Wrong Product

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery along with photos and order details.

After verification, we will arrange a replacement or provide a refund as applicable.

4. Refund Process

Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund request.

If approved, the refund will be processed to your original payment method within 5-7 business days. Processing time may vary depending on your bank or payment provider.

5. Shipping Charges

• Original shipping charges are non-refundable.
• Return shipping costs may be borne by the customer unless the product received was defective or incorrect.

6. Contact Us

If you have any questions regarding returns or refunds, please contact us:

Leapx Electronics
Website: https://leapxelectronics.com
Email: support@leapxelectronics.com